AI receptionist for HVAC companies
Every call answered, in English & Spanish, with a receptionist set up around how your business works. Serving HVAC companies nationwide.
Built for HVAC companies
Emergency calls at 2 a.m.
Takes the caller’s address, system issue and callback number, then alerts your on-call tech.
Service & maintenance requests
Captures tune-up and repair requests while your techs are on jobs.
Pricing & service-area questions
Answers using the service area, fees and policies you approve.
Busy-season overflow
Picks up every call during heat waves and cold snaps.
Caller: “My furnace stopped working and it’s freezing in here.”
Receptionist: “I’m sorry, let’s get you help. What’s the service address, and is the thermostat showing anything? I’ll alert our on-call technician right away.”
Illustrative example. Your receptionist uses your own script and information.
Questions from HVAC companies
Can it dispatch my techs?
It can alert your on-call contact by transfer, email or text (text set up with your phone line). It doesn’t replace your dispatch software.
What if there’s a gas smell?
You decide the script. We recommend it tells callers to leave the building and call the gas utility or 911, then flags the call to you.
Can it quote prices?
Only the prices or fees you tell us to share, such as a diagnostic fee.
Hear it answer your calls.
Try PickupWave free for 14 days. Cancel anytime during the trial and pay $0.