Built by an operator, for operators

Missed calls are missed sales

I’ve run retail stores across nine states. On a busy day, the phone rings while everyone is helping the customer in front of them. On a slow night, it rings after close. Either way, the caller doesn’t leave a voicemail. They call the next business on the list.

Small businesses don’t lose those customers because they’re bad at what they do. They lose them because nobody could pick up the phone.

A front desk that never steps away

I wanted something every small business could afford: a receptionist that answers right away, sounds natural, handles the common questions, books or captures the request, and sends the owner a summary so nothing falls through the cracks.

Big companies have call centers. PickupWave gives the same coverage to a dental office, an HVAC shop, a salon, or a law firm, set up around how that business actually works.

Straightforward, no surprises

• Honest pricing. Plans and the setup fee are listed on the pricing page. No hidden fees.
• No contracts. Month-to-month. Cancel anytime.
• A real 14-day trial. Nothing is charged during the trial. Cancel before it ends and you pay nothing.

Founder’s guarantee: cancel anytime during your 14-day trial and pay $0. No setup fee, no monthly charge. “If PickupWave doesn’t earn its keep in your trial, you pay nothing. That’s my word.” — Khan

Built by someone who has worked the floor

PickupWave wasn’t designed in a vacuum. It comes from running stores, staffing counters, and watching what happens when a call goes unanswered. That’s why setup starts with your hours, your services, your rules, and when you want a human brought in, not a generic script.

If you run a business that lives on the phone, I’d like to hear how your calls work today.

— Khan, Founder & CEO